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Interview summary

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  • Pam is a NICU lactation consultant at one of the largest healthcare facility within a healthcare system that has over 900 facilities
  • She is specialized due to the size of the facility with NICU lactation consultants and in-patient lactation consultants being distinct roles; her focus is on mother's milk, not donor milk
  • At smaller facilities, lactation consultant responsibilities includes management of donor milk as well as mother's milk
  • Pam has offered to take an advisory role moving forward, and she is going to refer us to the dietician that manages the donor milk in the facility
  • As a NICU lactation consultant, if a mother's supply is good and might expire or if there has been an infant loss, they offer donation as an option
    • They refer mothers to WakeMed Donor Bank and they have fliers that they pass along
    • They do not do donation collection within the facility
  • If a baby or mother is transferred to another facility within the healthcare system, the mother's milk has to be relabeled facility to facility - an opportunity to standardize the labeling across the full healthcare system
  • When Mother's bring in their milk for their baby in the NICU, there are kiosks where the mothers can check in the milk; they use a barcode labeling system
  • Expiration of milk
    • In the NICU in deep freezers milk can hold up to 6 months
    • At home in deep freezers the recommendation is 6-12 months
  • Donor milk is the responsibility of the dietician on staff who manages the supply with donor banks and the milk preparation onsite
    • There is informal sharing of donated milk across facilitates within the healthcare system and visibility on supply could be better - an opportunity to improve the donor milk network between facilities within the same system
groups/healthcare/interview-pamerickson-27-sep-18.txt · Last modified: 2018/10/04 04:01 by Mikhail Elias